Microsoft Office 2010 installation stuck at 60%

Microsoft Office getting stuck during installation is not a very common issue, however, getting stuck at a particular stage without any error message or code, can be mind-boggling and to find a resolution for it can be frustrating. Frustrating because, it took me 2 hours to find a resolution for this and I got from a website, not a Microsoft blog, Support or Tech-net website, however, from a Blogging site after a lot of research.

Issue: Initiated Microsoft Office 2010 installation from the image shipped with the system manufacturer.

Installation progress stayed at 60% or 3/5 for about 20 minutes, then, cancelled this and re-initiated the installation, again it got stuck at the same stage.

Thinking that this Ms Office exe file may be corrupt, downloaded the Ms Office from www.office.com/productkeycard and the ran the file, this also got stuck at the same stage.

Checked the Microsoft Answers, TechNet websites however, didn’t find any solution and then we tried the Microsoft Office Uninstall Fixit, to remove unwanted files that maybe causing this issue. Fixit completed successfully however, the installation again got stuck at the same stage.

Finally, after doing a lot of Research on the net, finally got the Solution from one of the Blogging site.

Solution: Open Task Manager.

Close/end the spools.exe service from Processes.

On this system, however, found that Spoolsv.exe process was running and ended this process and initiated the installation again and this time, Office 2010 installation completed successfully.

Microsoft Office 2010 was working fine.

Tried and Tested Solution.